TERMS & CONDITIONS OF

LOVE LIFE MORE TOURS & EVENTS

These apply to our our tours & retreats of longer than one day

BOOKING PROCEDURE

  • After you provide us with written interest in a private tour, we will arrange a phone call with you. We will communicate by email to set out options and once agreed, we will send you a quote, itinerary and details of the tour.  Please kindly respond as soon as possible to reserve your dates so we can make all the necessary bookings.  For the Daring Women of Sri Lanka tour and Find Your Wild retreats, after you express written interest, we will arrange a phone call so you can be clear about the details. We will follow up by email. Please confirm your booking as soon as possible as we specialise in small group tours and retreats so spaces are limited.

  • Once you agree to the price and agree to these Terms & Conditions, we will provide you with the payment details and your space will be secured once we receive your payment. 

  • Please note for tours and retreats we need to know your exact date and time of flight arrival - or intended date and time, to be confirmed before booking with us.  Please ensure you and others on your booking are available for those dates and you are in agreement.

  • We will provide email confirmation upon receiving your payment.

PAYMENT

  • A deposit secures your reservation once the tour itinerary and accommodation or retreat details are agreed. If you are making a booking more than 8 weeks before arrival, a deposit of 25% is required and the remaining amount must be paid 8 weeks before arrival.  If you are making a booking within 8 weeks of arrival, full payment is required to secure your reservation. All our prices of Sri Lankan tours are in USD and based on the current USD/Sri Lankan Rupee exchange rate. All our prices of Scotland tours are in GBP.

  • All money transfers are at the client’s own expense.

  • We work on an exchange of email basis with proof of financial transfers as confirmation in both directions.

  • Following full payment, for tours we will provide Travel Notes with further details for your tour and for retreats we will provide Retreat Notes with further details for your retreat.

REFUNDS

  • Outside the 8 week limit, advance payments can be refunded, but only after administrative expenses and any any advance payments made by us e.g. hotel/attraction deposits have been deducted.

INSURANCE
Fully comprehensive holiday insurance is strongly advised. Love Life More Tours & Events and our transportation and other partners and suppliers will not be held responsible for client’s personal injury, loss or damages.
Your policy needs to cover cancellation within 8 weeks and last minute disruptions due to “extreme weather”, strikes, riots, “acts of God” etc. We are not able to refund clients within 8 weeks of arrival.

HEALTH

Check with your own preferred professional health advice regarding visiting tropical countries. Malaria has now been officially eradicated from the island, but Dengue is still a problem in certain poorer urban areas.

SURCHARGES

Our prices are based on current exchange rates. Between the date of booking (date of the receipt of the deposit) and the start of the tour or retreat, if there is an increase of 2% or greater in prices related to our tours and retreats, we reserve the right to add a surcharge. This may be due to increases in petrol prices, utility costs or changes in exchange rates or other factor affecting the overall cost of the tour. You will be informed of this surcharge in advance of the tour.

CARRIAGE OF GOODS
The vehicles of our transportation partners are for the transport of people and their personal baggage. To avoid internal damage to paintwork & upholstery, any others items will only be carried with the driver’s prior agreement. All goods are carried at owner’s risk.

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